Shipping

• We ship all over the world from our Houston, Texas warehouse.
• All orders ship within one business day with tracked delivery.
• US Standard (2–4 business days) - Free Shipping
• US Express (1-2 Business days) - $20
• International: (5–8 business days) - Rates available at checkout
  

Returns

At Arcon, we want you to be fully satisfied with your purchase. If something isn’t quite right, you may return your item within 14 days of delivery for a full refund. The return process is completely free.

All we ask is that your item is in the same condition you received it, unused and in its original packaging.

How to Start a Return

To initiate a return, you can request it through your customer account.
You can also contact us at hello@arconstudios.com with your order number and we’ll guide you through the next steps.

Return Shipping

We provide a prepaid return label for eligible returns.

Refunds

Once your return is received and inspected, your refund will be issued to the original payment method. Please allow a few business days for the refund to appear, depending on your payment provider.

Support

If you have any questions or need help, feel free to reach out to us at hello@arconstudios.com. We’re happy to help.