Shipping

• All orders ship from our US warehouse with tracked delivery.
• US Standard (2–4 business days) - Free
• US Express (1-2 Business days) - $20
• International: (5–8 business days) - Rates available at checkout
  

Returns

At Arcon, we want you to be fully satisfied with your purchase. If something isn’t quite right, you may return your item within 14 days of delivery for a full refund.

How to Start a Return

To initiate a return, you can request it through your customer account.
You can also contact us at hello@arconstudios.com with your order number and we’ll guide you through the next steps.

Return Shipping

We provide a prepaid return label for eligible returns.
If you received a damaged or defective item, please contact us before returning it so we can make it right.

Refunds

Once your return is received and inspected, your refund will be issued to the original payment method. Please allow a few business days for the refund to appear, depending on your payment provider.

Please Note

If you have any questions or need help, feel free to reach out to us at hello@arconstudios.com. We’re happy to help.